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Warranty
We
stand behind our products and workmanship. All GR Golf merchandise
is covered by a lifetime warranty against breakage under normal
playing conditions. Any driver that dents due to a ball being
struck outside the face will not be covered by warranty. Dents
on the sole or on top of the club are not covered. Normal wear
from play is not covered.
Damages
not covered include those not consistant with normal wear or defect,
and/or deemed to have been caused by neglect or abuse.
Warranty
is void if club has been altered or repaired by anyone other than
GR Golf.
Heads
550cc's and over should not be used by golfers with a swing speed
over 100 mph. The club's face is too thin and will not hold up
to swings of high velocity. If they are they will not be covered
by the warranty. If you don't know your swing speed have it checked
out before you pruchase these heads.
Returns on merchandise covered by the materials and workmanship
warranty will receive free shipping, repairs, replacement equipment,
or full store credit as determined by GR Golf.
Damaged
on Arrival
If the product you ordered is defective or damaged in the shipping
process email us through our contact page within 48 hours of receipt
of your club(s). If GR Golf is not notified within 48 hours of
receipt and/or has been used, damages not covered by the materials
and workmanship warranty will attributed to the customer's neglect
or abuse.
Returns
Returns
may be made by contacting us to arrange a return of merchandise.
All returns must be authorized by GR Golf and must include a return
authorization number.
Returns
on merchandise for reasons covered by the material and workmanship
warranty will receive free repairs, replacement equipment, or
full store credit as determined by GR Golf.
Returns
on UNUSED non-defective merchandise must be made within 30 days
and will receive credit for the purchase price minus a 15% re-stocking
fee. Customers will be responsible for shipping charges incurred
for returns of non-defective merchandise. Please contact customer
service within 30 days of reciept for a return authorization number.
Due
to the fact that GR Golf custom assembles clubs to customer specifications,
non-defective equipment that has been used may not be returned.
Shipping
GR
Golf uses UPS Ground for all orders.
Once
an order has been processed, customers may track there order my
going to order tracking web page Click
Here. Since clubs are custom built please allow 7 business
days for order to be shipped.
The
GR Golf Website calculates shipping and handling automatically
based on factors including weight and location. Beacuse we can
not anticipate every possible shipping scenerio, there will be
times when the actual shipping charges may be higher than those
stated at checkout. If your actual shipping is higher than first
stated by the GR Golf's shopping cart, we will contact you before
shipping your order.
All
assembled clubs take 7 business days to assemble. If you choose
expedited shipping for an order containing assembled clubs, the
order will not leave GR Golf any quicker. The order will however
take less time to arrive once it has shipped from GR Golf.
Please
also note that international customers are responsible for all
duties and taxes.
Privacy
Policy
Information
regarding the GR Golf Privacy Policy can be found by clicking
here.
Copyright
The
contents of this site are Copyright 2002 by GR Golf, its' partners
and contractors. All Rights Reserved.
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